Softcare

MMCS is our unique after-sales support services that provides a variety of support plans to assist our partners and customers to prevent issues from occurring and to resolve issues and provides recommendations to ensure that the solution implemented is always in good working environment.

Our certified and experienced consultants and engineers will be the single & first point of contact for any issue escalation and provide first hand troubleshooting and work with our principals’ support team to provide the best-in-class support.

MMCS Offerings includes:
• Flexible Support Coverage
• Telephone and Remote Support
• On-Site Support
• Assessment Service
• Escalation Management
• Preventive Maintenance
• Incident Analysis
• Change Management and
• Major Software/Patches updates
• Dedicated Technical Support Manager